An extremely useful help guide is available, but if you are still having a problem, you can send an email to get in touch with the support team free WinX DVD ripper software should not be written off as a mere sales gimmick to get you to buy the paid version.However, this is clarified clearly at the official website when you see the comparison table between the free version and the platinum paid version. The free software does not work for newer DVDs.The audio quality will not necessarily be as good as the original.The ripping process varies between 10 to 25 minutes, depending on the CPU and DVD driver speed.The installation process is really quick.The installation guide very simple to understand.There is also a WinX DVD Ripper Mac version for Mac OS X Tiger/Leopard/Snow Leopard.Due to its unique hyper-threading features, the ripping speed is awesomely quick.Gives good video/ audio effect without quality loss.Gives support to not just homemade DVDs, but also to commercial ones by removing the CSS encryption, region code, etc.Great user interface makes for effortless use.
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